For Immediate Release
Washoe County Sheriff’s Office implements GovQA technology to improve public records, case request process
Washoe County Sheriff's Office
The Washoe County Sheriff’s Office today announced an electronic process for citizens to request and receive public record and case information in accordance with Nevada Revised Statutes (NRS). Beginning Monday, August 16, 2021, the Sheriff’s Office will utilize GovQA software to accept, process and return public record and case information.
“Effective, efficient and accessible customer service is of upmost importance to me,” said Sheriff Darin Balaam. “It is my belief that utilizing this platform will help further advance the Washoe County Sheriff’s Office’s commitment to being open and transparent in accordance with Nevada law. For those members of our community who do not have internet or electronic access, written requests will continue to be accepted as they are now – adding the electronic function is merely another avenue for people to request this type of information.”
Community members who wish to request public records and case information such as electronic documents, videos, and/or audio files may do so via the GovQA public portal, beginning August 16, 2021. The self-serve process provides secure transactions and allows the individual seeking information the ability to track their requests online throughout the process.
The new public records portal can be accessed Monday through washoesheriff.com by scrolling to “I want to…” on the homepage and choosing “Request Case Info/FOIA” or by selecting “Case/FOIA/Information Requests” under Services in the top menu.
The Washoe County Sheriff's Office is dedicated to preserving a safe and secure community with professionalism, respect, integrity and the highest commitment to equality. Sheriff Darin Balaam is the 27th person elected to serve as the Sheriff of Washoe County since the Office was created in 1861. The Washoe County Sheriff's Office strives to ensure public safety by building trust and creating partnerships within the diverse communities in which we serve. We will promote the dignity of all people supported by our words and actions through open communication while fostering an environment of professionalism, integrity and mutual respect.