Sheriff's Office

Administrative Services Division

Shannon Hardy, Division Manager
Main Phone: (775) 328-3033
The Administrative Services Division oversees and manages services provided to the general public in accordance with Nevada Revised Statutes or Washoe County Code. This includes Concealed Weapons Permits, civil processes, case requests, work cards, fingerprinting, warrant information and filing of reports, either on-line or at the front desk. This Division also provides services to law enforcement personnel in the field which may include criminal information.

Records Section
Ron Souza, Administrative Supervisor
Main Phone: (775) 328-3023

The Records Section of the Sheriff's Office is the central repository for all records produced by the agency including case reports, criminal history information, and detention records. The Records Section is also responsible for issuing Permits, Licenses, and Registrations such as work permits, carry a concealed weapon (CCW) permits, and Felon/Sex Offender Registrations.
One of the following types of personal identification is necessary in order to obtain any permit or registration offered through the Records Section:
  • Valid driver's license
  • State-issued identification card
  • Current U.S. issued passport

Civil Section
Sarah Wilson, Administrative Supervisor
Main Phone: (775) 328-3310

Additionally, at this time we highly recommend that those individuals seeking services call the Civil Section at 775-328-3310 for a quote of applicable service fees and submit their documents with the proper form of payment (cashier's check or money order) to the Civil Section via mail (address located below).

As mandated by state statute the Civil Section is responsible for the service of process in civil and criminal cases throughout Washoe County. 
Documents for service must be submitted, in person, or mailed to the Civil Section.  We do not accept any electronically transmitted documents or requests for service through our website. We do not validate or authenticate any documents.  Improperly prepared paperwork is not our responsibility.  Service requests without proper payment or instructions will be returned. 
Physical & Mailing Address:
Washoe County Sheriff’s Office
Attn: Civil Section
911 Parr Boulevard
Reno, Nevada 89512
 (775) 328-3310

Field Services Section
Julie Dial, Administrative Supervisor
Main Phone: (775) 328-3301
For non-emergencies dispatch, call 785-WCSO (9276)
If there is a crime in progress or an emergency, please call 911


Field Services personnel assist citizens in completing crime reports, ensuring that all relevant information is collected. They refer citizens to community resources in Washoe County as necessary. Field Services personnel support the Patrol Division in various field assignments including taking crime reports for cold crime incidents, conducting crime scene investigations, assisting during emergency situations, and participating in community activities.

Criminal Information Center
Charlie Palian, Administrative Supervisor
Main Phone: (775) 328-3070

This Division provides services to law enforcement personnel in the field which may include criminal information.